At The Fireplace USA, we believe customers should understand who they are buying from and how their order is handled. Below you will find clear information about our policies, business practices, and regulatory disclosures.
- Company Information
- Free Shipping — How It Works
- Sales Tax Information
- How We Protect Your Information
- Authorized Dealer Information
- California Proposition 65 Notice
Our Commitment to Transparency
Questions about our business may be directed to:
Business Name: The Fireplace USA
Email: support@thefireplaceusa.com
Phone Number: (651) 964-1301
Customer Service Hours: Mon–Fri 9am–5pm PST